Frequently Asked Questions
Considering a new security camera system for your business or organization? We understand that this is a big investment, and your security hinges on it. We’ve put together answers to some of our most frequently asked questions about our IP security systems, PA systems, tech support team and more to help you make a more informed decision. Please contact us if you don’t see your question listed here.
How many days of continuous recording does a system typically store?
The standard for camera system storage is 30 to 60 days, but this can be increased to meet your unique needs.
Are your camera systems expandable or locked in to 8/16 channels, etc.?
Unlike a DVR system, our server-based systems support a limitless number of cameras.
Do you offer a mobile app for Android and/or iPhone?
Yes, Axis Camera Station Mobile App is free of charge and supports both Android and iOS. The app can be used for live viewing, camera control, and exporting of recorded video.
Can your camera systems support continuous and motion-only video recording?
Yes, the cameras can do both continuous and motion-only recording, and we can help you change those settings according to your needs. When movement is detected, the video will be tagged for easy review.
Can your camera systems integrate with access control and PA systems?
Yes, our camera systems will work with most access control and PA systems. Our network audio systems, or PA systems, fully-integrate with your video surveillance, access/door control, and alarm systems for a comprehensive solution that all works together.
Our all-inclusive solutions are ideal for facilities where complete security and awareness are essential, such as in schools, government buildings, jails and prisons, manufacturing plants, electrical substations, and more.
Do you offer a warranty on your systems?
Yes, i2c offers a full, one-year warranty that covers all parts, labor, software upgrades and unlimited tech support and training. This coverage can be extended for only 8% of the purchase price per year to help keep your system like new. Be sure to contact us to learn more about getting extended coverage for your camera, access control and PA systems.
How responsive is your tech support team?
Our friendly and helpful tech support team can be easily reached via phone or email (during normal business hours) to offer expert technical support. Most issues can be resolved remotely within the same day.
Is it legal to have surveillance cameras at my business?
Yes, in most cases it is legal to record video using surveillance cameras for the purpose of protecting your business, except in restrooms or locker room areas. It is recommended that areas where audio is being recorded that notices are clearly posted. We will work with you to select the right camera options for your business, factory, or government organization.
Are Axis cameras worth the money?
Yes, Axis Communications invented the IP camera 30 years ago and have nearly 70% of the world IP camera market. They are renowned for their reliability and remarkable HD clarity. They are approved for use in U.S. federal government and military installations. i2c Technologies has been an Axis Communications Gold Partner (the highest level of partnership) for 16 years. We are authorized to sell, install, and service Axis products, and offer competitive pricing and expert technical support for all Axis products.
Can your camera systems be used for government and military purposes?
Because we only install Axis camera systems, you can rest assured that all of our systems comply with the 2019 National Defense Authorization Act (NDAA) and are approved for use in U.S. government and military facilities.
Do you offer discounts on security systems to government entities?
What type of security camera system is right for a small business?
Our Axis network camera systems are ideal for businesses of any size, from small “mom and pop” retail shops to large corporations and manufacturing plants. Whether you need a single camera system or several cameras, our experts can design the perfect Axis network camera system for your business and your budget.
Do you offer pole camera units that can be deployed for temporary and remote site video surveillance?
Yes, we offer deployable video surveillance units that are ideal for temporary situations where rapid deployment is needed. These units are fully self-contained and can be easily hung on a utility pole or building and relocated as needed. They are popular with law enforcement and government for monitoring high crime areas and large outdoor events and gatherings. These units are also ideal for oil and gas sites, electrical substations, and construction sites where high dollar equipment and operations require additional security.
i2c Technologies offers a variety of units with rugged housings, including covert units for law enforcement and military operations. Each unit is fully equipped with an onboard server, an advanced 4G LTE cellular data modem, video management software, and a variety of camera options. Most units are designed for one-man deployment and require only 100 VAC for power.
i2c recently unveiled their newest deployable unit the VPMax Customizable Pole Camera System which offers a variety of camera and accessory options including: fixed HD cameras, 1080p PTZ cameras, thermal imaging cameras, license plate recognition cameras, gunshot detection, and strobe lights.
We will ship these units anywhere in the continental U.S. and every purchase includes remote set-up and configuration by our U.S.-based tech support team to ensure your system running smoothly.